Change of Mind
Unfortunately due to the nature of our product we are unable to refund change of mind purchases.
Incorrect or Faulty Products
If you have received incorrect, damaged or faulty items, please provide details (including photos) within 7 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please contact our customer care team and include your order confirmation number in the subject line so we can find your order easily and process your request promptly. You can contact us at firstname.lastname@example.org